Privacy policy

INTRODUCTION

The website www.silkfab.com ("Website") is operated by Desire Fabrics India Private Limited, a company incorporated under the Indian Companies Act 1956 ("DFIPL") having its registered office at Varanasi, D61/22 Siddhgiribagh, Varanasi Uttar Pradesh -221010 

This Policy establishes the terms and conditions, through which DIFPL intends to convey the manner in which the User’s information is collated and used by DIFPL while providing the services of the Website. When using the Website, each time the Users provide DIFPL with, or it is necessary for DIFPL to access any kind of information which, due to their characteristics, allows DIFPL to identify the User, such as User’s name, surname, email address, billing or shipping address, telephone number, type of device or credit or debit card number, etc. (hereinafter, "Personal Data”), whether for purposes of browsing, purchasing our products or using our services or functionalities, the User will be subject to this Policy, Use and Purchase Conditions and other documents cited therein (jointly "the Terms and Conditions") which are applicable at all times and should be reviewed to ensure you agree with them.

Users are requested to read and understand the Policy very carefully before using or accessing the Website. This Policy is binding on every User of the Website and Users who does not agree with the terms of this Policy should not use or access the Website.

In specific cases, a third party may have provided us with information about you by using a feature or service on the Website, for example by sending you a gift card or shipping an order to your address. In these cases, we only process your data where relevant to this feature or service, as stated in this Policy.

DIFPL reserves its right to change, edit, alter, amend, modify, review, revise or substitute this Policy with or without notice. By using the Website, the User’s signify they have carefully read, understood, and agreed to be bound by this Policy and the Users expressly and voluntarily accept this Policy including any change, modification, or substitution made to the Policy from time to time. DIFPL reserves its right to refuse services to any User who does not accept or violates the terms of this Policy.
  1. WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

(i) We collect personal information about you when you register or subscribe for one of our services, place an order, buy a gift voucher, use our online services, interact with us in any other way, such as via social media, click on an advert that we put on our or someone else’s website, use our Personal Shopping services, ask for information or assistance, give us a testimonial or other feedback

 (ii) The information we collect and hold about you may include

 Your name, email address, phone, and mobile phone numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria, shopping history, shopping preferences, sizing's, responses to research panels and surveys, the type of browser you use (a browser is a program you use to look at websites, such as Internet Explorer, Firefox or Safari), the times when you access the site and for how long, your referring URL (the site you come from to reach our website), cell IDs (these are the unique identifiers of the telecommunications towers being used by your mobile phone when you use our location-based services on your mobile phone or tablet) and other location information (for example, GPS measurements), photographs and other content you share with us when you use our services, date of birth, password details, answers to security questions and any other information you may give us. We may monitor calls that you receive from us or make to us. We do this for security and training purposes, and to improve the services we provide to you.

Please also make note of the following points on our privacy policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned, or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information against loss or theft with reasonable security safeguards, as well as unauthorized access, disclosure, copying, use, or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Collected personal data as your mobile nos. or email will be used to send order status, help, or sending promotional offers.

III. HOW YOU CAN ACCESS YOUR PERSONAL INFORMATION AND KEEP IT UP TO DATE

You have the right to review and update your personal details. If for any reason you are concerned that the personal information we hold is not correct, you may contact us by email at info@silkfab.com and we will amend your personal details. Alternatively, you will have access to edited all the information you provide us in your profile updated on silkfab.com

HOW WE CAN MAKE CHANGES TO THIS POLICY

We may update this privacy policy from time to time so you may want to check it each time you give us personal information or use our websites.

WHERE AND HOW TO ASK QUESTIONS OR CONTACT US ABOUT THIS POLICY

We welcome your questions, comments, and requests about this privacy policy. If you require more information, please contact us at info@silkfab.com If you wish to talk to a SILKFAB representative, please call: +91 7800002612

All Subject to the Varanasi Jurisdiction.