Shipping policy

🚚 SHIPPING & DELIVERY POLICY – SILKFAB

📦 Shipping Coverage

We currently deliver across India. Orders are processed only for serviceable PIN codes. If your location is not serviceable, you may be asked to provide an alternate address.

💰 Cash on Delivery (COD)

COD is available on select locations.

  • Subject to PIN code availability
  • May not be available on high-value orders
  • Orders may require confirmation before dispatch
  • Repeated non-acceptance may lead to COD restrictions

⏱️ Delivery Timeline

  • Processing Time: 1–2 business days
  • Delivery Time: 3–7 business days
  • Maximum delivery timeline: 30 days from order confirmation

🚛 Delivery Attempts

  • Up to 3 delivery attempts will be made
  • Orders may be canceled if:
    • Customer is unavailable
    • Address is incorrect
    • Delivery is refused

🏬 Store Pickup

  • Pickup must be completed within 3 days of order confirmation
  • Valid ID proof + order receipt required
  • Uncollected orders will be automatically canceled

⚠️ Delays

Delivery may be delayed due to unforeseen circumstances such as weather, logistics issues, or government restrictions.

  • Customers will be notified via Email/SMS
  • Option to continue or cancel with full refund will be provided

📍 Responsibility & Risk

Ownership and risk transfer to the customer upon successful delivery at the provided address.

❗ Liability

Silkfab is not liable for delays caused by external factors. No compensation will be provided for delivery delays.

📞 Support

For any delivery issues, contact us at:
support@silkfab.com

+918851001688

⚖️ Jurisdiction

All disputes are subject to Varanasi, Uttar Pradesh, India jurisdiction